Month: October 2020

This is a guest post by Himanshu, Exotel Customer support directly impacts customer loyalty, revenue churn, and customer lifetime value (CLV). As businesses grow, scaling customer support is important to deliver the same level of customer experience. But how does a company scale-up support without breaking the bank? Just increasing the team size by hiring more agents isn’t
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Little Boss Baby Lisa Curtis My newborn has taught me more about business fundamentals in five weeks than I taught myself in seven years as a CEO. My “little boss”, as I call her, has put me through a rigorous bootcamp that has opened my eyes to delegation, prioritization, and self-care skills that can help
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Spreading the theft around; re-routed refunds; AIG loses, mostly; and other highlights of recent tax cases. Beaverton, Oregon: Engineer Jeffrey Fitch has been sentenced to a year and a day in prison for failing to collect or pay over federal employment taxes. Since 2002, Fitch owned and operated SFA Engineering and SFA Design Group. Between
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Keith Hall, President and CEO of the National Association for the Self-Employed 2008 Kevin Brown, Photographer From gig workers to solo entrepreneurs, self-employed individuals make up the overwhelming majority of businesses in the U.S. economy. To give you a little perspective, small businesses comprise 99.9% of businesses in the United States. Of those small businesses,
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Zoho Projects is an online task and project management tool designed for small businesses scalable enough for enterprise use. Projects enables users to organize project activities, assign tasks, and manage resources to reach goals on-time and under budget. It also allows collaboration among team members, clients, and outsourced providers, granting access to information on an
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While many marketing technology tactics have changed the past two decades to reflect a faster-paced society and advances in technology, the use of affiliate marketing channels has remained relatively the same in terms of system and structure.  “It is a business development channel that has never truly been optimized by use of technology,” said Matt
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October 27, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. As a former entrepreneur and immigrant New Yorker, I have experienced many of the challenges our small business owners face — from navigating city regulations to seeking necessary resources. Now, as the Commissioner of the NYC Department of Small Business Services,
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Postmates shopping app Source: Postmates Postmates said Tuesday it is launching a new retail platform ahead of the holidays, allowing customers to get instant delivery from clothing, home, beauty and wellness retailers, and allowing the delivery company to broaden its reach. The new platform will launch in Los Angeles, with the intent of ultimately expanding
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If you buy something through our links, we may earn money from our affiliate partners. Learn more. The one thing 3D printing has accomplished is democratize the manufacturing process so even the smallest business or individual can start making things. Whether it is making a part for a device or designing and making an entire
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Income ranges for eligibility to make deductible contributions to traditional IRAs, to contribute to Roth IRAs and to claim the Saver’s Credit will all increase for 2021, according to the Internal Revenue Service. For single taxpayers covered by a workplace retirement plan, the range is $66,000 to $76,000, up from $65,000 to $75,000. For married
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Boom Supersonic CEO and Founder, Blake Scholl, with the company’s XB-1 technology demonstrator. Boom Supersonic When Boom Supersonic formally rolled out a subscale technology demonstrator for its supersonic Overture jetliner early this month, it cast the moment as historic – the first time a privately developed and funded supersonic aircraft emerged into the sunlight. But
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This combination of pictures created on September 29, 2020 shows US President Donald Trump (L) and Democratic Presidential candidate former Vice President Joe Biden squaring off during the first presidential debate at the Case Western Reserve University and Cleveland Clinic in Cleveland, Ohio on September 29, 2020. Getty Images For business tax expert Tony Nitti,
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Today with the thousands of franchises available, it’s possible to find a good selection of home-based franchises. And we’re here with a list of the best to choose from. Even if you don’t know how to research a franchise, we’ve done the legwork for you. Working from home allows freedom and flexibility along with low
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Businesswoman meeting virtually with other business professionals. getty Back in another lifetime—by which I mean January—I was giving shout-outs to all the leadership, sales and marketing conferences I thought you shouldn’t miss in 2020. And then came Covid-19. Suddenly, keynote speeches in rooms holding thousands lost their appeal. Events large and small moved online, and
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The U.S. Capitol stands in Washington, D.C., U.S. on Thursday, Oct. 1, 2020. Talks Thursday between Speaker Nancy Pelosi and Treasury Secretary Steven Mnuchin brought no immediate breakthrough on a deal for a new pandemic relief package, while the House prepared to vote on a Democrat-only plan. Stefani Reynolds | Bloomberg | Getty Images Time
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